Where are you located?
We are located at 31-29 31st Street in Astoria, between Broadway and 31st Avenue, under the train. We are next door to Petals & Roots. The Broadway stop on the N/W line is closed until February 2019, but we are only 1 1/2 blocks away from the 30th Avenue stop. Google maps gets confused by Queens sometimes, and thinks that we are on the next block. If you're lost, just give us a ring at (718) 278-2665 and we'll do our best to get you here.
What are your hours?
We are open daily from 11am-7pm. We often stay open later, though, if we have an author reading or another kind of evening event. Check our calendar here for reference.
What is your returns policy?
We accept returns of purchases with receipt, within 7 days for refund and within 30 days for store credit. The item must be in the same condition in which it was purchased. We do not accept returns of special orders.
How do I book an event?
All event inquiries can be sent to firstname.lastname@example.org and we will be in touch.
Do you buy used books?
No, we only sell new inventory. We recommend donating your gently used books to Goodwill, or checking with used bookstores.
When can I pick up the books I order through your website?
Our website syncs with our in-store inventory, so if you order a book that is listed as being "in store now," you can probably come pick it up today (we're open 11am-7pm). That said, it's best to wait for a phonecall or email confirmation that your book has been set aside for you.
For books that are listed as special orders, it will usually take somewhere between 2-10 days to come in, and again, we'll confirm when it has arrived and is ready for you to pick up.
In some cases, a book is backordered and might take much longer (or might not be available at all, if for example the publisher declines to reprint the title). If that's the case, we'll be in touch.
Feel free to call us at (718) 278-2665 with any questions.
Are you hiring?
We are not hiring at the moment, but you are always welcome to email your resume to email@example.com and we will keep it on file for when positions open up in the future.